Shipping
Дорогие друзья,
С 30.12.2019 по 8.01.2020 года производство Мастерской CITY HERO закроется на Новогодние каникулы. Вы можете совершать заказы на сайте в этот период, мы приступим к их обработке 9 января.
Счастливого Нового года и Рождества!
Dear heroes!
We ship our products around the world. You will recieve a tracking number on your email as soon as we dispatch your order.
Please allow at least 1-6 business days for order processing and verification.
For international orders
RUSSIAN POST (air post). We dispatch orders all around the world with Russian national post. It means that your order will go by air to your country and will be passed to a national post of your state. Normally we dispatch packages within 2-4 working days after an order placed.
Shipping cost – $8
DHL Express worldwide. We offer DHL Express for international orders. However, please note that we will not calculate, invoice, or collect any taxes, duties, import fees, or related amounts or charges (“Duties”) other than shipping costs at checkout. You are responsible for paying applicable Duties. We are not responsible for, and will not reimburse, any Duties or costs (including costs of return shipping) resulting from your refusal or failure to pay Duties.
Shipping cost is calculated automatically when checkout
For domestic orders
RUSSIAN POST – 1-st class. We dispatch orders with Russian national post with 1-st class tariffes. Normally we dispatch packages within 2-4 working days after an order placed.
Shipping cost – $4
For Moscow residents
CITY HERO courier. Available in Moscow city only. After you leave an order on our website we contact you to coordinate a convenient day and time of delivery. Delivery is executed everyday except Sunday.
- Delivery within MKAD – 350 RUB
- Up to 10 km from MKAD +100 RUB
NOTE: In case the picked size doesn’t fit we will change it for proper size. The repeated delivery cost is 200 RUB. We do not deliver two or more sizes, as all our products are made individualy for each customer. We highly recommend to use a dimensions table applied to each product on the wesite.
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PONY EXPRESS. Мы предлагаем доставку наших товаров курьерской службой PONY EXPRESS по специальным тарифам.
Срок доставки в любой крупный город России и мира составляет, в среднем, 2-3 рабочих дня.
Автоматический расчет стоимости отправки на нашем сайте в момент оформления заказа, после ввода полного адреса (включая индекс).
* В некоторых случаях система автоматического расчета стоимости отправки службой PONY EXPRESS может срабатывать некорректно и рассчитывать стоимость в размере “О руб.” В таких случаях просим вас не продолжать процесс оформления заказа, и связаться с нами для разрешения проблемы.
